Questions about legal services, fees and documents
Understand what a guide, an enquiry and a fee quotation can establish before you appoint a professional.
Before you begin
Is the first fee quote free?
There is no charge for the initial fee quote. The professional scope and fee should be confirmed before work begins. The fees guide explains what belongs in a written quotation.
Does a guide replace individual advice?
No. A guide explains a subject in general terms. Applicable law, jurisdiction, evidence and acceptance requirements need to be checked for the actual matter. Read the legal information disclaimer, then use the relevant guide to prepare questions.
Why are timelines not guaranteed?
Completion depends on the scope, documents, parties, receiving authority and review queries. An indicative schedule should distinguish preparation from authority processing and third-party dependencies. Mention important dates when you prepare an enquiry.
Are government fees included in a professional quote?
The quotation should identify professional work separately from government, registry and third-party charges. Confirm the exact product, applicable fee and payment responsibility. For an example, see the will registration fee breakdown.
Does an enquiry appoint a lawyer?
No. Viewing a guide or sending an enquiry does not establish a lawyer-client relationship. Any engagement needs the appropriate professional process and agreed written scope. Keep sensitive originals for the agreed channel and read the privacy notice.
Can a matter involve more than one country?
Yes. Residence, asset location, document signing and document use may involve different laws and authority requirements. The overseas power of attorney guide explains the questions to raise about a document intended for use abroad; each relevant country needs its own checks.
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